It’s amazing how any man and his dog can open a $20 buck a month reseller hosting account, whack up a flash website, open a PayPal account, and suddenly be in business as a web hosting service.
Web hosting needs regulating! In Australia, hosts do exactly the same, open a reseller account, and start advertising hosting packages to fools. They piss around with keywords, open a Google Adsense account, run some banners and viola, the money starts to dribble in. That is until something goes wrong with the parent hosts server and the network breaks, and people start demanding refunds!
That is why I now only trust reputable web hosts like auStores eCommerce and Hosting with my web sites. At least they put their mouth where their money is (sic) and if something goes wrong they immediately jump on the wagon, notify everyone, and fix the problem. There is none of this 3 day support ticket bullshit, I think the longest I have ever waited on a ticket was 25 mins for a reply, and the reply was only to confirm the problem had been fixed! Yep no crap, and no bullshit.
The only other mob I can vouch for is AusQ Networks who seem to specialize in websites for the country folk. They are one of the most reliable of web hosting services that look after the rural sector of the community. Me mate is hosted with them, and he likes the hands on, no bullshit approach they offer.
So next time you are googling for a web host, be warned that a lot of the hits you’ll get are nothing more than dickheads offering bullshit with a 1300 Dial-a-Dickhead number to some schoolboys mobile phone. If you need support and you are really lucky and call during school hours, you might just be answered by the dickheads teacher who would have more of an idea on what to do for you.
Posted by Dick